Edurisen – Return & Refund Policy

At Edurisen, we take pride in offering high-quality, authentic gift products with a commitment to customer satisfaction. Due to the perishable nature of our items, we have outlined the following Return and Refund Policy to maintain transparency and fairness.

1. Return Policy

As our products are perishable, we do not accept returns after delivery. However, if your order arrives damaged, defective, or incorrect, please notify us within 24 hours of delivery so we can resolve the issue promptly.

2. Refund Policy

Refunds may be considered under the following conditions:

• Damaged or Defective Items: Report within 24 hours of receiving the product.
• Incorrect Items: Inform us within 24 hours if the delivered product does not match your order.

To request a refund, please provide:

• Your order number
• A clear photo showing the issue

Once approved, refunds will be issued to your original payment method within 5–7 business days.

3. Non-Refundable Cases

We are unable to offer refunds in the following situations:

• Claims made after 24 hours of delivery
• Items that are consumed, partially used, or not in original condition
• Orders with incorrect shipping information provided by the customer

4. Order Cancellations

Orders can be canceled within 1 hour of placement. For cancellations, contact us immediately at edurisen@gmail.com
Please note: Orders already processed or dispatched cannot be canceled.

5. Contact Us

For any queries or concerns, feel free to reach out:

Edurisen